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Customer Reviews

Our Photo-Feedback customer review system is slowly taking shape with more customers choosing to include a photograph with their feedback. To all those that have - thank you! We know that how furniture looks 'in-situ' is important and there's no better way to show this than using photo's provided by our previous customers.

If you'd like to leave a photo-feedback review them simply send it to reviews@big-blu.co.uk. Remember to include a written review and a score out of 5 too. We return 5% of the payment you made for the item in the photo you send. So if you spent £400 on an item, we'll return £20 back into your bank account, just for including a pic!

5 Stars

Davinia
Wiltshire

Excellent service from placing order, being kept informed of delivery, helpful cheerful person on phone when rang to see if it had been delivered. Quality of product very good and very well packaged. Will definitely use again.

5 Stars

Jacqui
Hertfordshire

Please find attached a picture of the shoe cabinet we ordered from you. Very happy with it, and it's in use already. Many thanks

5 Stars

Lewis
Hampshire

We purchased four white rattan dining chairs and we are very pleased with the quality of the product. Finally ordered something off the internet without any issues from a company that holds its word on providing high quality products with a seamless service, 5 stars all round. Thank you.

5 Stars

Claire
West Yorkshire

Delighted with the Chadwick desk we received yesterday. Excellent service from order to delivery. Arrived within 10 days of order, fully assembled. Real quality piece of furniture. Claire, Yorkshire 5/5

5 Stars

Hilary
Lincolnshire

We bought two of these plant stands and we love them. They're very good quality and delivery was spot on too. Thank you! - 5/5

5 Stars

Sue
Norfolk

We are loving our new colourful Baxter Dining Chairs. We have been looking for sometime for quality dining chairs in these 4 colours (grey, red, lime green and purple). It's always a worry ordering something online that you've not seen or tested. However, we are delighted with our choice - the chairs are vibrant, stylish, modern and also very comfortable. The material has a slight weave which is ideal & practical for a dining chair. All 16 chairs arrived very promptly. Overall, they look great, they've have had a big impact on our guests and have spruced up our dining areas making the areas look modern, welcoming and appealing. A big 5 out of 5 from us!

5 Stars

Ben
Cambridgeshire

We're very pleased with our new side tables, they're very well made from solid teak wood and it really shows - we did wonder whether the legs might be a bit of a weak spot when looking at the pictures but we need not have worried. This is the second time we've shopped with Big Blu and on both occasions they have been very good. Delivery was booked by their courier beforehand and arrived well within the time slot. Top marks!

5 Stars

Ben
Cambridgeshire

We love our new beautiful TV unit, it has a real country feel and you can tell the quality is really high. Adjustable shelves are very handy too. Big Blu were very good, delivery was booked beforehand by the courier and they were bang on time. 5 out of 5!

5 Stars

Ashley
London

We love this industrial side table so much that we are now considering getting the matching coffee table. It fits perfectly in the small space we had available. Great delivery service as well. Five out of five.

5 Stars

Chris
Gloucestershire

The Sherwood TV Cabinet is a lovely piece of furniture, it makes a wonderful focal point for our living room. It was difficult to find a cabinet that was wide enough for what we wanted and this fitted the bill perfectly. Lots of our friends have commented on it and we couldn't be happier with it. The score is a solid 5 out of 5 from us =)

5 Stars

Lynne
Gloucestershire

Here is my review for our recent purchase - which I love!! We are delighted with our Big Blu chairs. The individually-finished white rattan look is contemporary and yet has a wonderful country feel. On a scale of 1-5 the quality is amazing and for us it's a straight 5-star plus!!

5 Stars

Jane
Yorkshire

Here are our beautiful Rattan chairs, they look amazing in our dining room and are really well made and comfortable.

5 Stars

Anna
Bedfordshire

I just wanted to say how pleased we are with our small grey console table. We love it! We received it today as promised at the earliest time on the delivery slot. The driver was lovely & very polite, and carried the item into the house for me. It was easy to assemble & it looks fab! Just what we wanted! Thank you for delivery great customer service from start to finish. I score it 5 out of 5.

4 Stars

Kerrin
Surrey

This oak table looks so lovely in my hall. The draws are roomy and the oak has a beautiful sheen. 4 out of 5. K Wright

5 Stars

Tracie
West Sussex

I received my wicker chest last week for my hallway. Fabulous quality and perfect storage. Very pleased. 5 out of 5 stars! Thank you so much!

5 Stars

Laura
Northampton

We recently bought 8 rattan dining chairs from Big Blu and we couldn't be happier with them - they go perfectly with our dining table, are very comfortable and extremely well made. 5/5 for quality and service. Will definitely be shopping at Big Blu again! Thanks!

5 Stars

Victoria
Cambridgeshire

Fantastic console table, good quality stunning piece and looks great in my hallway! 5 out of 5!!!!

5 Stars

Juliette
Sunderland

Thank you for delivering my snow white sideboard earlier than expected. It is perfect for my room and the design and quality of the sideboard is lovely. If I need any furniture in the future I will now know where to look.

5 Stars

Patricia
Surrey

Just to let you know that we are delighted with our table it is everything and more that we hoped for and goes beautifully in our snug. I will definitely be ordering more furniture from you.

5 Stars

Lisa
Angus

I recently purchased this storage chest for the hall as we are currently making home improvements. I just love it. It's great quality and beautifully finished. Will look even better when the carpets are down. Big Blu dealt with me very well, updating me on delivery. I would definitely buy from them again.

4 Stars

Heidi
Nottingham

I was very impressed with this piece of furniture and it looks great in my home. I wanted our computer in our lounge but didn't want a computer desk where everything would be on show and look untidy. I found this item on-line and thought it would be ideal. Everything is tucked away and it is only the monitor that is on show. There is plenty of space inside to house my tower and printer and there is still a lot of storage space left -drawers and shelves. I love that I can hide the keyboard away in the drawer that slides in and out. The item was a little larger than expected so make sure you take measurements to make sure it will fit where you want it to go! I was disappointed that there was a handle missing from one of the doors but a quick email to customer support and this was soon sorted out and arrived via royal mail first class post. I love the Mobel oak range and also purchased the tv unit with six drawers. Customer support at big blu is excellent and I wouldn't hesitate to use them again. Slight problem with courier being late - kinetics said delivery between 12 and 3pm with a phone call an hour before. No phone call and didn't turn up until 5pm! I believe the driver was new though and this was no fault of Big blu. I highly recommend them!

4 Stars

Heidi
Nottingham

I was absolutely delighted with this piece of furniture, it looks stunning in our lounge. It is well made and sturdy and the drawers provide plenty of storage space. The shelves are also plenty big enough to house our blu Ray player which is quite long and our Virgin box. I was also pleased with the quick delivery - although the timeslot given by kinetics (courier) was between 12pm and 3pm but did not turn up until 5pm! This was no fault of Big Blu Furniture though and their customer service and after sales care has been second to none. I would not hesitate to use them again and am already looking at matching pieces in the Mobel Oak range.

5 Stars

Laura
Essex

I can't rate the service received high enough. The customer service has been outstanding, I received my order within days of placing it and the product is excellent, very well made and is exactly want I was hoping for. I would recommend the product and company to anyone. 5/5 for service and quality of this product.